A little clarity goes a long way

Your questions.
Clearly answered.

From finding a name to making it yours. The details to help you decide.

The acquisition essentials

A specific question about a specific name? We’re here to help.

Talk to the team
How do I buy a domain?

Choose a domain and select View buying options. Continue through an enabled provider, or select Make a private offer to negotiate. Escrow.com starts with your name and email on Sapphire; other enabled providers continue directly.

How is payment handled?

Choose an enabled provider from the domain listing. Escrow.com starts with your details on Sapphire; other enabled providers continue directly. Your selected provider handles payment and any account or verification requirements. Provider fees and applicable taxes are additional.

How long does a transfer take?

Timing depends on the registrar, payment clearance, domain lock status, account readiness, and the transfer method. Some domains can move by an account push; others take several business days or longer. Your specific timeline is confirmed during the acquisition.

Can I make an offer?

Yes. Use “Make a private offer” on the domain page. An offer is a non-binding expression of interest until the parties confirm the transaction through the applicable formal process.

Does the price include taxes and fees?

The displayed amount is the domain asking price in USD. Taxes, escrow or marketplace fees, currency conversion, and registrar costs may apply. The total should be confirmed before a purchase.

What does a domain purchase include?

The domain name itself, unless the transaction explicitly states otherwise. Websites, hosting, trademarks, company names, logos, and related intellectual property are not automatically included.

Can you help me find a better name?

The brand upgrade experience helps you explore alternatives from the Sapphire inventory. You can also share a brief with the concierge team. Matches use your preferences and the current WordPress inventory.

Is a GoDaddy appraisal a guaranteed sale value?

No. An automated appraisal is a reference estimate, not an offer, a confirmed valuation, or a guarantee of future performance. The asking price is set separately.

Can I return a domain after transfer?

Domain transfers are generally final once completed. Any refund or cancellation depends on applicable law, the agreed transaction terms, and the relevant provider’s policy. Review the Transfer & Refund Policy before proceeding.

What should I check before buying?

Confirm the exact domain spelling and extension, the transaction route and total cost, registrar requirements, and intended use. Complete any trademark, legal, and business due diligence relevant to your plans.

Find a name that moves you.

Explore the collection at your own pace.

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